SOY WAX trouble shooting

Always follow the Manufactures recommended heating and pouring instructions. All soy waxes are not hydrogenated and formulated to the same specifications so they will vary.

NEVER OVERHEAT OUR SOY WAXES AS THIS MAY CONTRIBUTE TO ALL THE PROBLEMS LISTED BELOW.

1) Not a full melt pool or to deep of pool (ideal is .25” - .375” deep).

a) Wick may be to small or to large.

b) Be sure to have your test burn be of a long enough duration (larger diameter candles may take 4-5 hours).

c) For the same sized container you may need a smaller or a larger wick depending on the fragrance oil (fragrance oils have different flash points).

d) To much liquid dye added (maximum of 15 drops per pound) this can clog the wick

e) To much fragrance oil (we recommended 7% by weight).

f) Fragrance oil added to low of temperature.

2) Poor fragrance throw

a) Not enough fragrance oil added to the wax (we recommended 7% by weight). Always use weight measurement and not volume (as fragrance oil weights by volume vary greatly).

b) Fragrance oil not added at the correct temperature (if the temperature is to low the wax molecules are not expanded enough to trap the fragrance oil between them as they cool).

c) Fragrance oil not formulated to be used in soy wax (soy burns cooler than paraffin so all oils that work in paraffin may not work well in soy wax).

3) Fragrance oil leeching out of the wax

a) To much fragrance oil (we recommended 7% by weight).

b) Fragrance oil not added at the correct temperature (if the temperature is to low the wax molecules are not expanded enough to trap the fragrance oil between them as they cool).

4) Poor glass adhesion (wet spots)

a) Wax poured at to high of temperature (when wax cools it shrinks and the hotter it is poured the more it shrinks)

b) The area you are pouring in is to cool (soy wax seems to pour best when the ambient temperature is between 67 – 75 degrees F.)

c) The inside of the glass container isn’t clean.

d) We do not recommend preheating your containers before pouring

5) Frosting (colored candles turning white)

a) Pouring at to high of temperature (always pour soy wax at the coolest possible temperature)

b) 100% Soy wax has a tendency to frost more than soy blends (our Millennium Soy has other natural additives blended with the Soy to lessen this issue)

6) Rough tops after pouring

a) Pouring at to high of temperature (always pour soy wax at the coolest possible temperature)

b) 100% Soy wax has a tendency to have rougher tops than soy blends (our Millennium Soy has other natural additives blended with the Soy to lessen this issue)

7) Rough tops after burning and resolidifying

a) This is natural for Soy candles and when relit it will return to a nice liquid melt pool.

8) Wick mushrooming or smoking

a) Mushrooming seems to occur with most natural wicks (we don’t worry about this, just remind your customers to trim to .25” before relighting)

b) Excessive smoke can be caused by to large of a wick or the candle is sitting in a drafty area (drafts supply more oxygen than the wick can burn causing incomplete combustion)